Amabile, T. M., & Pratt, M. G. (2016). The dynamic componential model of creativity and innovation in organizations: Making progress, making meaning. Research in organizational behavior, 36, pp.157-183. https://doi.org/10.1016/j.riob.2016.10.001
Asif, M. M. (2011). Achievement goals and intrinsic motivation: A case of IIUM. International Journal of Humanities and Social Science, 1(6), pp.196-206. https://www.ijhssnet.com/journals/Vol._1_No._6;_June_2011/22.pdf
Arola, S. (2021). Competence mapping as a tool for competence development for the tourism and hospitality sales service personnel: Case Osuuskauppa Maakunta. https://urn.fi/URN:NBN:fi:amk-2021060614601
Al-Okaily, N. S. (2021). A model for tour guide performance. International Journal of Hospitality & Tourism Administration, 23(6), 1077-1101. https://doi.org/10.1080/15256480.2021.1905584
Ang, S., Van Dyne, L., Koh, C., Ng, K. Y., Templer, K. J., Tay, C., & Chandrasekar, N.A. (2007). Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Management and organization review, 3(3), pp.335-371. https://doi.org/10.1111/j.1740-8784.2007.00082.x
Ap, J., & Wong, K. K. (2001). Case study on tour guiding: Professionalism, issues and problems. Tourism management, 22(5), pp.551-563. https://doi.org/10.1016/S0261-5177(01)00013-9
Apriani, B. L., Saufi, A., & Mulyono, L. E. H. (2020). The impact of islamic relational bonding on visitors’ revisit intention. The International Journal of Social Sciences World (TIJOSSW), 2(2), pp.6-14. https://doi.org/10.5281/zenodo.3984327
Asadi Zarch, M. R., & Najjarzadeh, M. (2021). Study relation of cultural intelligence with manager performance of Tour and Travel Agencies. International journal of Tourism, Culture & Spirituality, 5(1), 197-219. https://doi.org/10.22133/ijts.2021.141196
Aydin, K. (2012). Relationship Between Emotional Intelligence And Entrepreneurial Success. https://ijebmr.com/uploads/pdf/archivepdf/2020/ART_01_81.pdf
Bharwani, S., & Jauhari, V. (2017). An exploratory study of competencies required to cocreate memorable customer experiences in the hospitality industry. In Hospitality marketing and consumer behavior (pp. 159-185). Apple Academic Press.
Bar-On, R., Elias, M. J., & Maree, J. G. (eds.) (2007). Educating people to be emotionally intelligent. Westport: Praeger Publishers.
Black, R. & Crabtree, A. (2007). Stakeholders' perspectives on quality in ecotourism. In Quality assurance and certification in ecotourism (pp. 136-146). Wallingford UK: CABI.
Bryon, J. (2012). Tour guides as storytellers–from selling to sharing. Scandinavian Journal of Hospitality and Tourism, 12(1), 27-43. https://doi.org/10.1080/15022250.2012.656922
Cohen, E., (1985). The tourist guide: The origins, structure and dynamics of a role. Annals of tourism research, 12(1), pp.5-29. https://doi.org/10.1016/0160-7383(85)90037-4
Choi, D., Glăveanu, V. P., & Kaufman, J. (2020). Creativity models in contemporary psychology. Encyclopedia of creativity, 3.
Csikszentmihalyi, M. (1988). Motivation and creativity: Toward a synthesis of structural and energistic approaches to cognition. New Ideas in psychology, 6(2), pp.159-176. https://doi.org/10.1016/0732-118X(88)90001-3
Chin, S. T. S., Raman, K., Yeow, J. A., & Eze, U. C. (2012). Relationship between emotional intelligence and spiritual intelligence in nurturing creativity and innovation among successful entrepreneurs: A conceptual framework. Procedia-Social and Behavioral Sciences, 57, pp.261-267. https://doi.org/10.1016/j.sbspro.2012.09.1184
Cavelzani, A. S., Lee, I. A., Locatelli, V., Monti, G., & Villamira, M. A. (2003). Emotional intelligence and tourist services: The tour operator as a mediator between tourists and residents. International journal of hospitality & tourism administration, 4(4), pp.1-24. https://doi.org/10.1300/J149v04n04_01
Daneshvar, H., Esfahani, A. F. P., & Yazdanmehr, E. (2020). The Role of Interpreters’ Cultural Intelligence in Cross-cultural Encounters. International Journal of Linguistics, Literature and Translation, 3(8), pp.54-63.
Dollinger, S. J., Urban, K. K., & James, T. A. (2004). Creativity and openness: Further validation of two creative product measures. Creativity Research Journal, 16(1), pp.35-47. https://doi.org/10.1207/s15326934crj1601_4
Earley, P. C., Ang, S., & Tan, J. S. (2006). CQ: Developing cultural intelligence at work. Stanford University Press.
Gay, G. (1993). Building cultural bridges: A bold proposal for teacher education. Education and Urban Society, 25 (3), 285–99. https://doi.org/10.1177/0013124593025003006
Galí, N., & Camprubí, R. (2020). Guiding: a comprehensive literature review. Scandinavian Journal of Hospitality and Tourism, 20(4), pp.317-334. https://doi.org/10.1080/15022250.2020.1802774
Goleman, D. (1988). The experience of touch: Research points to a critical role. The New York Times, 2.
Güleken, Ö. N., & Ünal, Z. G. )2018(. Gaziantep Kendirli Church and Latin School Conservation and Restoration Proposal. International Journal of Social and Humanities Sciences, 2(1), 83-105. https://dergipark.org.tr/en/pub/ijshs/issue/39160/460858
Hemmington, N. (2007). From service to experience: Understanding and defining the hospitality business. The Service Industries Journal, 27(6), pp.747-755. https://doi.org/10.1080/02642060701453221
Hurombo, B. (2016). Assessing key tour guide competences to co-create memorable tourism experiences (Doctoral dissertation, North-West University (South Africa), Potchefstroom Campus).
Hafsah, W.O.S. (2020). The Role Of The Traditional Plays For Improving Tourism Sector In Muna Ethnic. PalArch's Journal of Archaeology of Egypt/Egyptology, 17(6), pp.8548-8558.
Jezewski, M. A., & Sotnik, P. (2001). The rehabilitation service provider as culture broker: Providing culturally competent services to foreign born persons. Buffalo, NY: Center for International Rehabilitation Research Information and Exchange.
Jones, C., Svejenova, S., Pedersen, J. S., & Townley, B. (2016). Misfits, mavericks and mainstreams: Drivers of innovation in the creative industries. Organization Studies, 37(6), pp.751-768. https://doi.org/10.1177/0170840616647671
Koc, E., & Boz, H. (2019). Development of hospitality and tourism employees’ emotional intelligence through developing their emotion recognition abilities. Journal of Hospitality Marketing & Management, 29(2), pp.121-138. https://doi.org/10.1080/19368623.2019.1608885
Kris, E. )1952(. Psychoanalytic explorations in art. New York (International Universities Press).
Kampylis, P. G., & Valtanen, J. (2010)
. Redefining creativity—Analyzing definitions, collocations, and consequences. The Journal of Creative Behavior, 44(3), 191–214.
Kaufman, J. C., & Glăveanu, V. P. (2021). An Overview of Creativity Theories. In J. C. Kaufman & R. J. Sternberg (Eds.), Creativity: An Introduction (pp. 17–30). chapter, Cambridge: Cambridge University Press.
Martini, S., Cika, I. W., Suarka, I. N., &Setiawan, I. K. (2019). Transformation of toa pe kong process in Indonesia: From scarcity to tourism. The International Journal of Social Sciences World (TIJOSSW), 1(1), pp.36-47. https://doi.org/10.5281/zenodo.3558399
Min, J., & Peng, K. H. (2012). Ranking emotional intelligence training needs in tour leaders: an entropy-based TOPSIS approach. Current Issues in Tourism, 15(6), pp.563-576. https://doi.org/10.1080/13683500.2011.641946
Min, J. C. (2012). A short-form measure for assessment of emotional intelligence for tour guides: Development and evaluation. Tourism management, 33(1), pp.155-167. https://doi.org/10.1016/j.tourman.2011.02.014
Moradi, M., & Miralmasi, A. (2020). Pragmatic research method. (F. Seydi, Ed.) (1st ed.). Tehran: School of quantitative and qualitative research. Retrieved from https://analysisacademy.com/ [In Persian]
Irimiás, A., Mitev, A., & Michalkó, G. (2021). The multidimensional realities of mediatized places: The transformaive role of tour guides. Journal of Tourism and Cultural Change, 19(6), 739-753. https://doi.org/10.1080/14766825.2020.1748884
Mumford, M. D. & Gustafson, S. B. (1988). Creativity syndrome: Integration, application, and innovation. Psychological bulletin, 103(1), pp. 27-43. https://doi.org/10.1037/0033-2909.103.1.27
Mumford, M. D. (2003). Where have we been, where are we going? Taking stock in creativity research. Creativity research journal, 15(2-3), pp.107-120. https://doi.org/10.1080/10400419.2003.9651403
Nghi, N. Q., & Thanh, K. (2020). Creativity of Tour Guides in the Mekong Delta, Vietnam. International Journal of Progressive Sciences and Technologies, 21(2). http://dx.doi.org/10.52155/ijpsat.v21.2.1953
Prentice, C. (2020). Enhancing the tourist experience with emotional intelligence. Tourism Review, 75 (5), 733–744. https://doi.org/10.1108/TR-06-2019-0254
Remoaldo, P. C., Vareiro, L. M. C., & Ribeiro, J. A. C., 2017. Changes in the Guimarães visitorsprofile and the city attributes perceptions in the post hosting of the 2012 European Capital of Culture. Tourism & Management Studies, 13(4), 43-53. https://doi.org/10.18089/tms.2017.13405
Remoaldo, P., Serra, J., Marujo, N., Alves, J., Gonçalves, A., Cabeça, S., & Duxbury, N. (2020). Profiling the participants in creative tourism activities: Case studies from small and medium sized cities and rural areas from Continental Portugal. Tourism Management Perspectives, 36, 100746. https://doi.org/10.1016/j.tmp.2020.100746
Reisinger, Y., & Steiner, C. (2006). Reconceptualising interpretation: The role of tour guides in authentic tourism. Current issues in tourism, 9(6), pp.481-498. https://doi.org/10.2167/cit280.0
Ryan, E. L., & Deci, R. M. (2000). Self- determination theory and the facilitation ofintrinsic motivation, social development, and well-being. The American Psychologist, 55, 68e78. http://dx.doi.org/10.1037/0003- 066X.55.1.68
Robinson, M. D., Persich, M. R., Stawicki, C., & Krishnakumar, S. (2019). Deviant workplace behavior as emotional action: Discriminant and interactive roles for work-related emotional intelligence. Human Performance, 32(5), pp.201-219. https://doi.org/10.1080/08959285.2019.1664548
Rogerson, C. M., & Rogerson, J. M. (2021). Creative networks and the making of Africa’s first UNESCO creative city of gastronomy. In Urban Tourism in the Global South (pp. 239-266), Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-71547-2_11
Rocamora, J. T., & Aguiling, H. M. (2020). Competencies of tourism officers in the Philippines: Toward a development of competency model for managing destinations in public governance. Review of Integrative Business and Economics Research, 9, pp.20-66. https://buscompress.com/uploads/3/4/9/8/34980536/riber_9-s3_04_h19-111_20-66.pdf
Silva, D., & Coelho, A. (2019). The impact of emotional intelligence on creativity, the mediating role of worker attitudes and the moderating effects of individual success. Journal of management & organization, 25(2), pp.284-302. https://doi.org/10.1017/jmo.2018.60
7Simonton, D. K. (2011). Creativity and discovery as blind variation: Campbell's (1960) BVSR model after the half-century mark. Review of general psychology, 15(2), 158-174. https://doi.org/10.1037/a0022912
Scharoun, L., & Montana-Hoyos, C. A. (2017). Overseas study tours and cultural intelligence: Can travel coupled with cross-cultural design thinking workshops improve cultural intelligence in Arts and Design students?. Australasian Journal of Popular Culture, 6(1), pp.135-148. https://doi.org/10.1386/ajpc.6.1.135_1
Somnuxpong, S. (2020). Chiang Mai: A creative city using creative tourism management. Journal of Urban Culture Research, 20, 112-132. https://doi.org/10.14456/jucr.2020.8
Stanišić, N., & Čerović, S. (2020). Competency Model and Multi-Criteria Decision Making in Tourism and Hotel Industry in Serbia. Teme: Casopis za Društvene Nauke, 44(2). https://www.ceeol.com/search/article-detail?id=885256
Torrance, E. P. (1972)
. Predictive validity of the Torrance tests of creative thinking. The Journal of Creative Behavior, 6(4), 236–252. https://doi.org/10.1002/j.2162-6057.1972.tb00936.x
Tetik, N. )2016(. The importance of interpretatıon role of tour Guıdes in Geotourısm: Can We called them as Geotour Guıdes. International Journal of Education and Social Science, 3(2), 41-53. https://ijessnet.com/wp-content/uploads/2022/11/5-3.pdf
Tsai, C. T., & Lee, Y. J. (2014). Emotional intelligence and employee creativity in travel agencies. Current Issues in Tourism, 17(10), pp. 862-871. https://doi.org/10.1080/13683500.2013.859232
Tsaur, S. H., & Ku, P. S. (2019). The effect of tour leaders’ emotional intelligence on tourists’ consequences. Journal of Travel Research, 58(1), pp.63-76. https://doi.org/10.1177/00472875177383
Wood, E. D., & St. Peters, H. Y. Z. (2013). Short-term cross-cultural study tours: Impact on cultural intelligence. The International Journal of Human Resource Management, 25(4), pp.558-570. https://doi.org/10.1080/09585192.2013.796315
Ward, T. B., Saunders, K. N., & Dodds, R. A. (1999). Creative cognition in gifted adolescents. Roeper Review, 21(4), pp.260-266. https://doi.org/10.1080/02783199909553973
Wan, Y. K. P., & Choi, S. H. (2022). Food Tourists and Food Image in a Creative City of Gastronomy in Macao, China. Journal of China Tourism Research, 18(2), 376-396. https://doi.org/10.1080/19388160.2020.1852992
Walia, C. (2019). A dynamic definition of creativity. Creativity Research Journal, 31(3), pp.237-247. https://doi.org/10.1080/10400419.2019.1641787
Xie, P. F. (2021). Tourism Promotion Through the UNESCO Creative City of Gastronomy. Journal of Gastronomy and Tourism, 5(4), 195-206. https://doi.org/10.3727/216929721X16105303036553
Yu, C. E., & Sun, R. (2019). The role of Instagram in the UNESCO's creative city of gastronomy: A case study of Macau. Tourism Management, 75, 257-268. https://doi.org/10.1016/j.tourman.2019.05.011
Yunlu, D. G., Clapp-Smith, R., & Shaffer, M. (2017). Understanding the role of cultural intelligence in individual creativity. Creativity Research Journal, 29(3), pp.236-243. https://doi.org/10.1080/10400419.2017.1360070
Zanazzi, S. )2017(. Cultural Intelligence and Creativity: The Experience of Trainees Abroad. International Research in Higher Education, 2(2), pp.33-44. https://doi.org/10.5430/irhe.v2n2p33
